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From236US$ /night
Check-in
21Mar2026Select date
Check-out
22Mar2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About Resort

Spissstrasse 52, Zermatt, Switzerland, 3920
-
Close to the Matterhorn
Perfect
9.2
/10
4.5
4.6
/5

Alpen Resort & Spa, a 4-star Zermatt hotel rated 9.2/10 on Booking.com, features a brand new wellness area and multiple dining options, including Restaurant Matterhorn offering Swiss specialties. The resort is situated in a traffic-free area, providing a tranquil retreat with easy access to the nearby Gornergrat station.

Rooms & Amenities

Rooms at Alpen Resort & Spa include a variety of accommodations such as the Panorama double room with a balcony showcasing views of the Matterhorn. Family rooms are available, featuring a separate sleeping area, while all rooms offer modern amenities including free Wi-Fi, a flat-screen TV, and a minibar.

Dining & Options

Dining options include the à la carte Restaurant Matterhorn with a diverse selection of Swiss and international dishes as well as the Grill restaurant 'HORNOX' for grilled specialties. Guests can enjoy a buffet breakfast from 7 AM to 11 AM daily, featuring regional products to start the day.

Leisure & Activities

The wellness area spans 1000 m², featuring an indoor and outdoor jacuzzi, a sauna, and various relaxation rooms. Guests can also engage in activities such as tennis in the summer and utilize facilities including a playroom with billiards and table tennis.

Services & Local Area

Alpen Resort & Spa provides transportation options, including a hotel shuttle from Zermatt train station available from 7 AM to 9 PM. Nearby landmarks include the famous Matterhorn, just 3 km away, and a range of hiking and biking trails suitable for various skill levels.

Must-do experiences

  • Take the Gornergrat Railway for stunning Matterhorn views.
  • Enjoy a traditional raclette meal at Restaurant Whymper-Stube.
  • Visit the Matterhorn Museum for rich local history.
  • Hike to Sunnegga for beautiful flowers and scenic vistas.
  • Explore the Hinterdorf, Zermatt's charming old village.
View all

Select your room type

Alpen Resort & Spa offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Double Room
2 persons
270 sq. feet 
2 Single beds
Shower
Heating
Family Room extra Bedroom
2 persons
325 sq. feet 
3 Single beds
Shower
Heating
Panoramic Family Room Matterhorn View
2 persons
325 sq. feet 
4 Single beds
Shower
Heating
Panorama Double Room Matterhorn View
2 persons
325 sq. feet 
2 Single beds
Shower
Heating
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Facilities

Alpen Resort & Spa offers amenities for your comfortable stay and unforgettable experiences
Facilities: Perfect
9.4/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Car park
  • Handicap parking
  • Safe deposit box
  • Concierge desk
  • Pets allowed
  • 24-hour security
  • Luggage storage
  • Ski storage
  • Lift
  • Currency exchange
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness centre
  • Skiing
  • Hiking
  • Tennis court
  • Billiard tables
  • Darts
  • Table tennis

Guest Parking

  • Electric kettle

Services

  • Paid airport shuttle
  • Valet parking
  • Pet amenities available
  • Room service
  • Housekeeping
  • Laundry
  • Ski pass vendor
  • Tours/Ticket assistance

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Fax/Photocopying

Children

  • Cots
  • Children's menu
  • Children's pool
  • Children's play area
  • Game room

Spa & Leisure

  • Rooftop pool
  • Plunge pool
  • Indoor swimming pool
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Turkish bath
  • Jacuzzi

Room features

  • Heating
  • Mini-bar
  • Sitting area
  • Terrace
  • Tea and coffee facilities
  • Turndown service
  • Mirror
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Dining Onsite

Alpen Resort & Spa offers an array of delightful dining choices that celebrate both local and international flavors. Guests can indulge in Italian classics, hearty meats, and innovative dishes all while enjoying warm, family-friendly atmospheres or the rustic charm of mountain dining.
Alpen Resort & Spa Zermatt Restaurant photo
Alpen Resort & Spa Zermatt Restaurant photo

Restaurant Matterhorn

Italian, Local, International
Ambiance
Family-friendly and traditional with options for alfresco dining
Key Offerings
An à la carte menu featuring both vegetarian and gluten-free options, along with a vibrant bar for drinks to complement meals.
Reservation
Not needed
Open daily from 11:30 to 22:30

Hornox Grill

Meat and Vegan Grill
Ambiance
A unique rustic mountain setting, perfect for meat lovers and vegans alike
Key Offerings
Specializes in grilled dishes with a focus on both hearty meats and creative vegan options that cater to all palates.
Reservation
Recommended
Hours vary

Hotel Bar

Casual Drinks
Ambiance
A quaint and cozy setting offering a relaxed atmosphere for unwinding
Key Offerings
A diverse selection of beverages suitable for every taste and occasion, creating a perfect spot for pre-dinner drinks or late-night relaxation.
Reservation
Not needed
Hours vary

Alpen Resort & Spa Location

Spissstrasse 52, Zermatt, Switzerland, 3920
Map view
Spissstrasse 52, Zermatt, Switzerland, 3920
Nearby
Hohbalmen
1600 ft
Castor Mountain
1600 ft
Denner Partner
600 ft
Murmeli Brunnen
1200 ft
Seilerwiesenstrasse 9
Obere Matten playground no. 1
2900 ft
Restaurants
Restaurant Matterhorn
100 ft
Spissstrasse 52 Best Western Alpen Resort Hotel
Marie's Deli Zermatt
800 ft
Untere Mattenstrasse 12
Walliserstube Zermatt
1300 ft
Gryfelblatte 2
Rosstall
1600 ft
Bahnhofplatz 50
Gusto Matto
1500 ft
Bahnhofplatz 36
CasaMia
1500 ft
Bahnhofplatz 36
Othmars hutte
1600 ft
Riedweg
Sonne
1600 ft
Metzggasse 35
Golden India
1600 ft
Bahnhofplatz 2
Bahnhofbuffet Non Solo Treno
1800 ft
Bahnhofstrasse
Explore Zermatt
Local Highlights
Top Attractions
Activities
Dining
Entertainment
Matterhorn Museum
Matterhorn Museum
12 minutes' walk
Local history and culture showcased, including exhibits on Zermatt's mountaineering legacy. An engaging experience for all ages.
The Matterhorn
The Matterhorn
30 minutes' walk
Iconic peak known for its stunning views and photo opportunities. Ideal for nature lovers and scenic enthusiasts.
Mountaineer's Cemetery
Mountaineer's Cemetery
12 minutes' walk
A moving tribute to climbers who lost their lives. Offers a unique glimpse into the mountaineering spirit of the region.
St Peter's English Church
St Peter's English Church
10 minutes' walk
Charming church with rich history and serene atmosphere. A peaceful spot for reflection and appreciation of local architecture.
Hiking to Hohbalmen
6 minutes' walk
Scenic trails leading to stunning viewpoints, perfect for families and enthusiasts. Guided hikes available on request.
Skiing at Kumme
5 minutes' drive
Exciting ski slopes catering to all levels. Ski passes available on-site, ideal for thrill-seekers and winter sports lovers.
Relaxation at Spa
1 minute' walk
On-site spa services offer rejuvenating treatments. Great for solo travelers and couples seeking relaxation after a long day.
Restaurant Matterhorn
Restaurant Matterhorn
1 minute' walk
Local Swiss cuisine with cozy ambiance. Signature fondue dish available, perfect for an authentic dining experience.
Walliserstube Zermatt
Walliserstube Zermatt
5 minutes' walk
A blend of traditional and modern Swiss dishes. Known for its warm atmosphere; reservations recommended for peak times.
Gusto Matto
Gusto Matto
6 minutes' walk
Italian flair with fresh, local ingredients. Casual dining atmosphere with renowned pizzas and gluten-free options.
Dufourspitze Bar
10 minutes' walk
Charming bar with live music events, ranging from jazz nights to local bands. Family-friendly atmosphere and a warm vibe.
Zermatt Music Festival
15 minutes' drive
Popular annual festival featuring international artists. Check the schedule for events - a cultural highlight for all guests!
Getting around
City Centre
Zermatt9 min  ·  2300 ft
Airports
Sion Airport (SIR)125 min  ·  51.4 mi
Agno Airport (LUG)301 min  ·  124.7 mi
Train
Zermatt railway station5 min  ·  1400 ft
Train2 min  ·  400 ft
Bus
Bus stop17 min  ·  7.0 mi
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Property information and rules
Check-in
from 15:00-23:00
Check-out
from 07:00-11:00
Guest Parking
Public parking is possible at a location nearby at CHF 16 per day.
Internet
Wireless internet is available in for free.
Breakfast
At the hotel Alpen Resort & Spa guests are invited to a full breakfast served for free. 
Children & extra beds
Maximum capacity of extra beds in a room is 1. 
Pets
Pets are allowed on request.
Languages
German
Number of floors:
5
Number of rooms:
56
Former name
Best Western Alpen Resort
Property is also known as
alpen resort hotel zermatt
alpen resort zermatt
hotel alpen resort & spa
alpen resort hotel zermatt switzerland
best western alpen resort zermatt

Reviews and Ratings

Feedback about Alpen Resort & Spa from previous guests about their experience.
Review score
Based on 736 verified reviews
9.1/10
Perfect
95%
Recommend
Breakfast
8.3/10
Cleanliness
9.4/10
Comfort
9.5/10
Facilities
9.4/10
Free Wi-Fi
8.9/10
Location
9.2/10
Paid Wi-Fi
9.5/10
Staff
9.1/10
Value for money
8.7/10
Pros
Well-designed rooms
Spotlessly clean
Delightful breakfast buffet
Wonderful spa facilities
Close to station
Cons
Bad staff attitudes
Uncleaned tables
Heating issues
Guest reviews
based on 2292 reviews
9.2/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
FAQs
About Alpen Resort & Spa
How far is Alpen Resort & Spa from Zermatt city center?
Alpen Resort & Spa is located approximately 0.5 km from Zermatt city center.
What are the check-in and check-out times at Alpen Resort & Spa?
Check-in at Alpen Resort & Spa is at 15:00 and check-out is by 11:00.
What dining options are available at Alpen Resort & Spa?
Alpen Resort & Spa features on-site dining at the Matterhorn Restaurant and the Grill restaurant Hornox, which offers Swiss and international dishes.
What wellness and recreational facilities are provided at Alpen Resort & Spa?
The hotel includes a wellness area with an indoor pool, outdoor pool, sauna, hot tub, and gym facilities.
Which nearby attractions can be found close to Alpen Resort & Spa?
Nearby attractions include Matterhorn Museum (1 km) and Wolli Land - Spielplatz (2 km).
Does Alpen Resort & Spa offer free Wi-Fi?
Yes, free Wi-Fi is available throughout Alpen Resort & Spa.
What room amenities are available at Alpen Resort & Spa?
Rooms include amenities such as a minibar, coffee/tea making facilities, flat-screen TV, and en-suite bathrooms with hairdryer and bathrobes.
What types of activities can guests engage in at Alpen Resort & Spa?
Guests can enjoy activities like skiing, hiking, billiards, table tennis, and darts on-site.
How far is Alpen Resort & Spa from Sion Airport?
Alpen Resort & Spa is located 80 km from Sion Airport.
Does Alpen Resort & Spa provide an airport shuttle service?
The hotel offers a paid airport shuttle service for its guests.
What time is breakfast served at Alpen Resort & Spa?
Breakfast is served from 07:00 to 11:00.
Does Alpen Resort & Spa have a game room for kids?
The hotel features a game room and children's playground for younger guests.

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21Mar2026Select date
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Rooms and Guests2 Guests, 1 Room