How far is Alpen Resort & Spa from Zermatt city center?
Alpen Resort & Spa is located approximately 0.5 km from Zermatt city center.
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Alpen Resort & Spa, Zermatt
874US$
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Key details
About Resort
Spissstrasse 52,
Zermatt,
Switzerland,
3920,
Valais
- Close to the Matterhorn
Perfect
9.2
4.5
4.7
Loved by guests
"The swimming pool was by far the most beautiful that I have ever seen - plenty big to do laps."
"Amazing rooms with great view of Matterhorn, central location and great pool and SPA area that exceeded already high expectations!"
"We stayed in the Panorama Family Room with a balcony and view of the Matterhorn."
Alpen Resort & Spa, a 4-star Zermatt hotel rated 9.2/10 on Booking.com, features a
Rooms & Amenities
Rooms at Alpen Resort & Spa include a variety of accommodations such as the
Dining & Options
Dining options include the à la carte
Leisure & Activities
The
Services & Local Area
Alpen Resort & Spa provides transportation options, including a
Must-do experiences
- Take the Gornergrat Railway for stunning Matterhorn views.
- Enjoy a traditional raclette meal at Restaurant Whymper-Stube.
- Visit the Matterhorn Museum for rich local history.
- Hike to Sunnegga for beautiful flowers and scenic vistas.
- Explore the Hinterdorf, Zermatt's charming old village.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Double Room
2 persons
25 m²
2 Single beds
Shower
Heating
room details
Family Room extra Bedroom
2 persons
30 m²
3 Single beds
Shower
Heating
room details
Panoramic Family Room Matterhorn View
2 persons
30 m²
4 Single beds
Shower
Heating
room details
Panorama Double Room Matterhorn View
2 persons
30 m²
2 Single beds
Shower
Heating
room details
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Price and Room Availability Calendar
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Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Wi-Fi
- Car park
- Handicap parking
- Safe deposit box
- Concierge desk
- Pets allowed
- 24-hour security
- Luggage storage
- Ski storage
- Lift
- Currency exchange
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
- Skiing
- Hiking
- Tennis court
- Billiard tables
- Darts
- Table tennis
Guest Parking
- Electric kettle
Services
- Paid airport shuttle
- Valet parking
- Pet amenities available
- Room service
- Housekeeping
- Laundry
- Ski pass vendor
- Tours/Ticket assistance
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Fax/Photocopying
Children
- Cots
- Children's menu
- Children's pool
- Children's play area
- Game room
Spa & Leisure
- Rooftop pool
- Plunge pool
- Indoor swimming pool
- Garden area
- Spa & wellness centre
- Sauna
- Turkish bath
- Jacuzzi
Room features
- Heating
- Mini-bar
- Sitting area
- Terrace
- Tea and coffee facilities
- Turndown service
- Mirror
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
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Dining Onsite
Alpen Resort & Spa offers an array of delightful dining choices that celebrate both local and international flavors. Guests can indulge in Italian classics, hearty meats, and innovative dishes all while enjoying warm, family-friendly atmospheres or the rustic charm of mountain dining.
Restaurant Matterhorn
Italian, Local, International
Ambiance
Family-friendly and traditional with options for alfresco dining
Key Offerings
An à la carte menu featuring both vegetarian and gluten-free options, along with a vibrant bar for drinks to complement meals.
Reservation
Not needed
Open daily from 11:30 to 22:30
Hornox Grill
Meat and Vegan Grill
Ambiance
A unique rustic mountain setting, perfect for meat lovers and vegans alike
Key Offerings
Specializes in grilled dishes with a focus on both hearty meats and creative vegan options that cater to all palates.
Reservation
Recommended
Hours vary
Hotel Bar
Casual Drinks
Ambiance
A quaint and cozy setting offering a relaxed atmosphere for unwinding
Key Offerings
A diverse selection of beverages suitable for every taste and occasion, creating a perfect spot for pre-dinner drinks or late-night relaxation.
Reservation
Not needed
Hours vary
Location
Spissstrasse 52,
Zermatt,
Switzerland,
3920,
Valais
Map view
Spissstrasse 52,
Zermatt,
Switzerland,
3920,
Valais
City landmarks
Museum
Matterhorn Museum
930 m
Landmark
The Matterhorn
2.6
km
Cemetery
Mountaineer's Cemetery
970 m
Church
St Peter's English Church
740 m
Bridge
Photopoint Kirchbrucke bridge
860 m
Church
Parish Church of St. Mauritius
970 m
Landmark
Walk of Climb
800 m
Landmark
Stellisee
700 m
Landmark
Hinterdorfstrasse
780 m
Church
Kapelle Winkelmatten "Zur Heiligen Familie"
1.6
km
Landmark
Bergfuhrerdenkmal
830 m
Landmark
Gorner Gorge
2.2
km
Landmark
Sunnegga
2.9
km
Beach
Leisee
2.0
km
Theme Park
Forest Fun-Park Zermatt
1.8
km
Ski Area
Wolli park for beginners Sunnegga
3.0
km
Church
Kapelle Blatten "Maria Rosenkranzkonigin"
2.4
km
Garden
Ricola Herb Garden
2.4
km
Beach
Grunsee
3.5
km
Landmark
Grindjisee
3.5
km
Landmark
Platthorn
3.3
km
Landmark
Unterrothorn
3.6
km
Landmark
Zmutt Glacier
3.5
km
Landmark
Zmutt
3.5
km
Landmark
5-Seenweg
3.3
km
Nearby
Hohbalmen
460 m
Castor Mountain
460 m
Denner Partner
170 m
Murmeli Brunnen
350 m
Seilerwiesenstrasse 9
Obere Matten playground no. 1
870 m
Restaurants
Restaurant Matterhorn
10 m
Spissstrasse 52 Best Western Alpen Resort Hotel
Marie's Deli Zermatt
220 m
Untere Mattenstrasse 12
Walliserstube Zermatt
390 m
Gryfelblatte 2
Rosstall
460 m
Bahnhofplatz 50
Gusto Matto
440 m
Bahnhofplatz 36
CasaMia
440 m
Bahnhofplatz 36
Othmars hutte
460 m
Riedweg
Sonne
460 m
Metzggasse 35
Golden India
470 m
Bahnhofplatz 2
Bahnhofbuffet Non Solo Treno
520 m
Bahnhofstrasse
Explore Zermatt
Local Highlights
Matterhorn Museum
12 minutes' walk
Local history and culture showcased, including exhibits on Zermatt's mountaineering legacy. An engaging experience for all ages.
The Matterhorn
30 minutes' walk
Iconic peak known for its stunning views and photo opportunities. Ideal for nature lovers and scenic enthusiasts.
Mountaineer's Cemetery
12 minutes' walk
A moving tribute to climbers who lost their lives. Offers a unique glimpse into the mountaineering spirit of the region.
St Peter's English Church
10 minutes' walk
Charming church with rich history and serene atmosphere. A peaceful spot for reflection and appreciation of local architecture.
Restaurant Matterhorn
1 minute' walk
Local Swiss cuisine with cozy ambiance. Signature fondue dish available, perfect for an authentic dining experience.
Walliserstube Zermatt
5 minutes' walk
A blend of traditional and modern Swiss dishes. Known for its warm atmosphere; reservations recommended for peak times.
Gusto Matto
6 minutes' walk
Italian flair with fresh, local ingredients. Casual dining atmosphere with renowned pizzas and gluten-free options.
Getting around
Reviews and Ratings
Feedback from previous guests about their experience.
90%
loved the resort and would return for another relaxing stay
Stunning Matterhorn views
Exceptional spa facilities
Dining flavor concerns
Inconsistent meal service
9.0/10
Perfect
Rooms
9.6
Location
9.0
Service
9.2
Dining
8.6
Timothy
United Kingdom,
January
2025
9.6/10
I had an amazing stay at the Alpen Resort Hotel in Zermatt, where the accommodations were spacious, and the atmosphere was incredibly welcoming. The breakfast options were plentiful and delicious, making mornings a delight. The spa was a definite highlight, providing a soothing retreat after a day of skiing. However, I'd love for the temperatures of the hot tubs to be a bit warmer, which could improve the relaxing experience even further.
Rooms
10.0
The rooms were spacious and bright, with a stunning view of the Matterhorn that was truly breathtaking. They were also tastefully decorated, adding to the overall comfort.
Service
10.0
The service was remarkable, with staff who genuinely cared about our experience, from accommodating our breakfast needs to assisting with any issues that arose during our stay.
Location
9.0
The hotel is conveniently located within walking distance to the train station and ski lifts, making it easy to explore the area. Plus, being slightly on the outskirts means a peaceful atmosphere away from the hustle and bustle.
Dining
10.0
Every breakfast was a culinary delight with a variety of hot and cold options that catered to all tastes, leaving no room for disappointment.
Facilities
9.0
The spa facilities were exceptional, providing a well-kept and tranquil setting for relaxation and rejuvenation after an active day outdoors.
Emma
United Kingdom,
January
2025
8.8/10
We had a wonderful time at this resort spa, with breathtaking views of the Matterhorn right from our balcony, making mornings truly special. The family-friendly environment was perfect for our kids, who enjoyed the separate play areas and pools. However, while the accommodations were spacious and comfortable, the dining experience could use some improvements, especially regarding flavor. Overall, it was a fantastic stay with great amenities despite some minor dining hiccups.
Rooms
10.0
We stayed in a spacious Panoramic Quadruple Room with a loft-style setup that was perfect for our family. The view from our balcony was simply stunning, especially at night when the lights twinkled around the Matterhorn.
Service
9.0
The service was exceptional, with the staff being very helpful and friendly, even preparing special meals for our children. They truly made us feel welcome and assisted with all our needs.
Location
9.0
The hotel is ideally located just a short walk from the train station, making it convenient to explore the area. Plus, the surrounding views are breathtaking, adding to the overall experience.
Dining
7.0
While breakfast offered a variety of choices, I found the fondue dining experience to be lacking in flavor, which was disappointing given the hotel's high standards.
Facilities
9.0
The facilities, especially the spa, were fantastic and created a wonderful atmosphere for relaxation after a long day. The kids loved the separate pool area, too.
Stunning Matterhorn views
Dining flavor concerns
Benjamin
United Kingdom,
December
2024
9.4/10
The Alpen Resort Hotel in Zermatt is a serene retreat with stunning views of the Matterhorn and exceptional spa facilities that truly enhance the stay. While our room was wonderfully spacious and well-appointed, I found the bar area slightly understaffed which made it tricky to get service at times. Overall, the dining options were delightful, though I think there could be slight improvements in variety. If you're looking for a relaxing getaway with great amenities, this place is a solid choice.
Rooms
9.0
Our room was spacious, featuring a lovely balcony with beautiful views of the Matterhorn. The only downside was that the internet didn't quite reach the bed, but that meant less phone use during our stay.
Service
10.0
The service was impeccable with kind and attentive staff who went above and beyond, especially during the busy holiday period.
Location
9.0
The hotel is conveniently located close to the major ski lifts, making it easy to head out for a day on the slopes.
Dining
9.0
Dining options at the restaurant were fantastic, especially the grill dishes at Hornox. Breakfast was also impressive, with a good variety of artisan options.
Facilities
10.0
The spa facilities were exceptionally relaxing and well-kept. The wellness area was a fantastic spot to unwind after a day of skiing.
Justin
United Kingdom,
November
2024
9.2/10
Staying at the Alpen Resort was an absolute delight. The staff's attentiveness stood out as they genuinely cared for our needs, especially during a challenging situation with my friend's injury. The accommodations were not only spacious but also beautifully designed, showcasing stunning views of the Matterhorn. However, the spa temperatures were not as warm as we would have preferred. Overall, the experience was enriching with excellent dining options and easy access to skiing.
Rooms
10.0
The rooms were spacious and stylish, offering a lovely blend of wood and stone decor. Our room had an impressive layout with a cozy upstairs sleeping area and a large balcony with breathtaking views of the Matterhorn.
Service
10.0
The service was exceptional, with the staff going above and beyond to accommodate us, especially in dealing with my friend's broken leg situation. Their kindness truly enhanced our stay.
Location
9.0
The hotel is conveniently located near the train station, making it easy to get around Zermatt. It's just a ten-minute walk to the town center, which allows guests to escape the hustle and bustle while still being close to everything.
Dining
9.0
Dining was a highlight, with a great variety of food options. The breakfast spread was delicious, and both the pub and the Hornox grill served high-quality meals. We especially enjoyed the themed dinners and the welcoming dining atmosphere.
Facilities
8.0
The spa facilities were extensive and inviting, providing multiple pools and saunas for relaxation. However, I would suggest adjusting the hot tub temperatures for an even better experience.
Exceptional staff assistance
Hot tub temperatures
Martin
United Kingdom,
October
2024
8.4/10
Our stay at the Alpen Resort was absolutely delightful. The breathtaking view of the Matterhorn from our room made every moment special, and the spa facilities were a perfect way to unwind after a day on the slopes. However, we did face some challenges in terms of service sensitivity, particularly regarding special circumstances during our stay. Overall, it's a charming hotel that I would highly recommend, especially for families.
Rooms
9.0
We stayed in a spacious Panorama Family Room with a massive balcony that offered us an incredible view of the Matterhorn. It was a delightful space to relax after skiing and very comfortable for our family.
Service
7.0
While most of the staff were helpful and attentive, there were moments when the service lacked sensitivity, particularly during our family's personal challenges. This made the experience bittersweet.
Location
9.0
The hotel is conveniently located just a short walk from the train station, making it easy to explore Zermatt and access ski lifts. Everything we needed was within walking distance.
Dining
8.0
Dinner was very enjoyable with a good variety of choices, paired with a fantastic breakfast spread that catered to various tastes.
Facilities
9.0
The wellness facilities, including the pool and spa area, were beautifully maintained and provided a relaxing retreat after our daily activities.
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Property information and rules
Check-in
from 15:00-23:00
Check-out
from 07:00-11:00
Guest Parking
Public parking is possible at a location nearby at CHF 16 per day.
Internet
is available in for free.
Breakfast
At the hotel Alpen Resort & Spa guests are invited to a full breakfast served for free.
Children & extra beds
Maximum capacity of extra beds in a room is 1.
Pets
Pets are allowed on request.
Languages
German
Number of floors:
5
Number of rooms:
56
Former name
Best Western Alpen Resort
FAQs
About Alpen Resort & Spa
What are the check-in and check-out times at Alpen Resort & Spa?
Check-in at Alpen Resort & Spa is at 15:00 and check-out is by 11:00.
Is there parking available at Alpen Resort & Spa?
Public parking is available nearby for 16 CHF per day, and reservation is not needed.
What dining options are available at Alpen Resort & Spa?
Alpen Resort & Spa features on-site dining at the Matterhorn Restaurant and the Grill restaurant Hornox, which offers Swiss and international dishes.
What wellness and recreational facilities are provided at Alpen Resort & Spa?
The hotel includes a wellness area with an indoor pool, outdoor pool, sauna, hot tub, and gym facilities.
Which nearby attractions can be found close to Alpen Resort & Spa?
Nearby attractions include Matterhorn Museum (1 km) and Wolli Land - Spielplatz (2 km).
Does Alpen Resort & Spa offer free Wi-Fi?
Yes, free Wi-Fi is available throughout Alpen Resort & Spa.
What room amenities are available at Alpen Resort & Spa?
Rooms include amenities such as a minibar, coffee/tea making facilities, flat-screen TV, and en-suite bathrooms with hairdryer and bathrobes.
What types of activities can guests engage in at Alpen Resort & Spa?
Guests can enjoy activities like skiing, hiking, billiards, table tennis, and darts on-site.
How far is Alpen Resort & Spa from Sion Airport?
Alpen Resort & Spa is located 80 km from Sion Airport.
Does Alpen Resort & Spa provide an airport shuttle service?
The hotel offers a paid airport shuttle service for its guests.
What time is breakfast served at Alpen Resort & Spa?
Breakfast is served from 07:00 to 11:00.
Does Alpen Resort & Spa have a game room for kids?
The hotel features a game room and children's playground for younger guests.
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